Easy bank transfers for your credit card

We’re making it easier to manage your credit card repayments – even if Monzo isn’t your main bank. With Easy Bank Transfers, powered by Open Banking, you can make payments directly from an external bank account in just a few taps.

What’s an Easy Bank Transfer?

An Easy Bank Transfer lets you pay directly from your external bank account without needing to manually input account details. It’s fast, secure, and powered by the Faster Payments scheme, so most payments arrive instantly (although it can take up to 24 hours in rare cases).

Curious about how Open Banking works? Check out our blog post to learn more.

What payments can I make with open banking?

Right now, Easy Bank transfers for your credit card payments are only available when you pay early either towards your upcoming payment or towards individual transactions, or catch up on a missed payment. This means you can select to pay from another bank whenever you want to pay in one of these ways, but it doesn’t yet support recurring or scheduled payments.

Your payment will be sent to a virtual Monzo account set up in your name specifically for Open Banking credit card payments. We’ll sometimes refer to this virtual account as a routing account. This account acts as a secure, behind-the-scenes connection to your account but you won’t be able to access the virtual account. While you won’t see the payment in your Monzo statements, it’ll show up in your credit card statements and on your main feed so you can track these payments easily.

If your bank isn’t on the list of supported banks, it’s because we haven’t connected with it yet.

Why can't I make all payments via Easy Bank transfer?

We’re starting with these payment methods because it’s the simplest way to introduce Easy Bank Transfers for your credit card. We’re monitoring how customers use this feature and may expand it to support recurring or scheduled payments in the future. Stay tuned!

How to pay early using an Easy Bank Transfer

Here’s a step-by-step guide to paying off your credit card balance early:

Go to your credit card in the Monzo app
Tap on ”Pay Early” to make an ad-hoc early payment
You’ll see an option to select where you pay from
In the “From” section, select ”Monzo Personal” or tap ”Add bank” to choose an external account
Follow the on-screen instructions to select your bank and confirm the payment

How to catch up on missed payments with an Easy Bank Transfer

Here’s a step-by-step guide to paying off your missed payments with an Easy Bank Transfer:

Go to your credit card in the Monzo app
Tap on ”Catch up on missed payment” to make a repayment
Tap on ”Pay”
You’ll see an option to select where you pay from
In the “From” section, select ”Monzo Personal” or tap ”Add bank” to choose an external account
Follow the on-screen instructions to select your bank and confirm the payment

Important: Please don’t attempt to make any manual payments to your virtual Monzo account

To keep your credit card payments seamless, please avoid making direct manual payments to the virtual account shown in your other banking app. This account is specifically designed only for Easy Bank transfers to pay your credit card early or catch up on a missed payment. If you try to manually transfer money to the virtual account outside of the app, your payment will automatically be returned to you.

Additionally, if you initiate an Easy Bank transfer to pay your credit card and it is still pending, please avoid making another manual payment through the Monzo current account. If you do make a duplicate payment while your Open Banking transfer is pending, the additional payment will be returned to you to prevent overpayment.

If you have any questions or need a hand, just reach out to us through the in-app chat. We’re here to help!