Monzo Blog
The latest updates, stories, ideas and guides from the Monzo team.
What to do if you need help looking after your account
What is a third-party mandate, and how can it help you support you, or your loved ones when your living circumstances change? We break it all down for you in this blog.
We’ve made our writing system available to all
We’re sharing how we write in our app with writers, designers, engineers and everyone else in case they find it helpful.
Decoding romance scams: how and why they work
Romance scams are difficult to spot but devastating to deal with. Find out how and why they work, plus some tips to protect yourself.
Tolerating full cloud outages with Monzo Stand-in
We built a completely separate backup banking infrastructure called Monzo Stand-in to add another layer of defence so customers can continue to use important services provided by us
Making identity verification more accessible
At Monzo we’re trying to be an inclusive company that pushes boundaries in an attempt to reach our mission, to “Make money work for everyone”. We are taking steps to ensure everyone can us Monzo independently.
Gender Pay Gap report 2024
Between 5 April 2023 and 5 April 2024, our median gender pay gap reduced from 8.1% to 6.3%.
How each role in Borrowing Data allows us to think big and innovate
Monzo has a huge variety of data roles in our Borrowing team that contribute to developing our credit products. In this blog we tell you what Borrowing at Monzo is, how it fits into Monzo, what the types of roles we hire for, and how to apply.
Writing Year in Monzo 2024
Nothing brings us more joy than roasting and celebrating millions of people for their spending habits, so we're here to break down exactly how we did it.
You can now contact Monzo using British Sign Language
We've partnered with SignLive, an online interpreting service for British Sign Language (BSL) so BSL users can chat with our customer support team in real time.
Don’t let go of your creative spark
Our Product Designer, Victoria, talks about her learnings from the course '100 Design Projects' she attended this year, including sprinkling your own personality in every project and making sure you reflect on your own creative process.
Equity and loan to value explained
Learn about equity and loan-to-value (or LTV) with Monzo, whether you're buying your first house or currently looking to remortgage.
What kind of mortgage do I need?
Whether you're an aspiring or current homeowner, there are many types of mortgage available. This blog is the Monzo guide to mortgages.
What is remortgaging and how does it work?
The Monzo guide to remortgaging. We've also partnered with the regulated online mortgage broker, Better.co.uk to help you plan for and navigate every stage of the remortgaging process.
How our design team shapes products for our customers
This blog explains why design and research is so impactful at Monzo. We explain how we give designers and researchers an abundance of autonomy to help make decisions, and why it makes our team an outlier for those who care about making a difference.
Inclusive Hiring in Engineering at Monzo
Monzo cares about inclusive hiring in engineering by doing things like advertising our salaries on our job ads, sharing our process transparently, and providing different options for doing different technical interview stages
