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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

Title splash for Processing International Payments
Technology
31 July 2024

Building a processing system for International Payments

Gain an understanding of how International Payments are sent and received and how we process them at Monzo. We are making this seamless to customers whilst also having a strong focus on development experience

The ultimate guide on using AI to ace an interview at Monzo cover image
Technology
30 July 2024

The ultimate guide on using AI to ace an interview at Monzo

We think there are lots of benefits associated with AI, but we have a human approach to hiring. At every stage there is a person reviewing and making decisions to ensure we're able to bring the best people to Monzo.

Security
28 July 2024

A trio of industry-first security tools to help stop fraudsters in their tracks

We're focused on giving customers protection and peace of mind to make Monzo a safe place to manage your money. Find out how we're achieving this with our latest release: a trio of industry-first security tools

Elevating design work with storytelling – title with an colourful illustration of a stack of books
Design
24 July 2024

Elevate your design work with storytelling

We invited Ben Sauer, author of Death By Screens, to the Monzo London office for a workshop on the art of storytelling in relation to design. We've shared our favourite bits with you in our latest blog.

Pensions
23 July 2024

Your guide to self-invested personal pensions (SIPPs)

This guide breaks down the things you need to know about SIPPs - what they are, who they’re for, rules around SIPPs, plus so much more.

Hero image for blog post "How we securely generate sensitive secrets"
Technology
22 July 2024

How we securely generate sensitive secrets

We regularly have to create and manage secrets that grant very sensitive privileges, and so we’ve created a new process that makes it fast and easy for us to securely and verifiably perform all kinds of sensitive operations.

Image of the title that says 'Making mortgages more Monzo' with a graphic of a house next to it.
Technology
Mortgages
19 July 2024

Making mortgages more Monzo

This blog talks about how we went 0-1 with our new Homeownership mortgage feature. It gives insight into how we transitioned from a mortgage-focused to a home-focused view, where equity (customer’s progress) sits at the heart of the experience.

Product Updates
11 July 2024

Advanced tools for Joint Accounts

Our joint accounts help you manage your money together more effectively. Say goodbye to manual spreadsheets or calculating how much you owe each other at the end of every month.

Title image that reads 'Delightful Payments' with an image of colourful coins.
Technology
3 July 2024

Delightful Payments

This post is about how we built the Delightful Payments which directly replaced our P2P (Monzo-to-Monzo) and FPS (bank transfers) payment flows, including how we iterated on product in-parallel with design, and continuous feedback cycles.

Image of the title: Securing our software supply-chain better with reproducible builds for enclaves. The image has a bright coral border.
Technology
20 June 2024

Securing our software supply-chain better with reproducible builds for enclaves

This blog talks about how we protect our workloads against supply chain attacks, specifically by achieving bit-by-bit reproducible builds, and how we have adopted Nix an alternative to Docker for build environments.

Image of the title that reads: 'How we use incremental modelling to handle billions of events every day' in hot coral writing, with a turquoise graphic of a phone.
Data
Technology
29 May 2024

How we use incremental modelling to handle billions of events every day

This post is an overview of how we leverage incremental modelling, a data transformation technique which helps us scale sustainably as we blast off to 10 million customers 🚀

Diversity and Inclusion
28 May 2024

Our 2023 diversity and inclusion report

Read our 2023 Diversity and Inclusion report to find out what we're doing to create an environment where everyone can belong.

Title that reads From Customer Operations to Executive Assistant: My Journey at Monzo, with an image of a laptop with the Monzo logo on it
Team
21 May 2024

From Customer Operations to Executive Assistant: My Journey at Monzo

The blog dives deeper into how Anna navigated the change from her previous Customer Services role and harnessed the opportunities that came her way. Spotlighting the skills and learnings throughout her journey at Monzo.

Image that says: How we measured change aversion with our new home screen
Technology
26 April 2024

How we measured change aversion with our new home screen

When we launched our new Monzo home screen, Katherine spent the past year focused on designing, launching and analysing experiments to understand how customers reacted to their new app. This blog explains how she measured change aversion.

Preview image for blog post announcing Extra, Perks and Max
Product Updates
23 April 2024

Make Monzo more you: brand new ways to upgrade your account

Introducing Extra, Perks and Max – 3 brand new ways to upgrade based on what’s important to you.