Frequently Asked Questions
New to Monzo and got questions? Hopefully we can answer them below! If you already have a Monzo card, the Help tab in your app is the best place to find answers.
If you're looking for ourPS17/26a document from the Financial Conduct Authority, seeInformation about our Personal Current Account Services.
If you're looking for information about the Payment Services Directive, see theEuropean Commission's frequently asked questions.
If you're looking for information on your rights when making payments in Europe, you can find it in this leaflet published by the European Commission.
Get in touch with us in app
Account Type | From the UK | From abroad |
|---|---|---|
Current Account | 0800 802 1281 | +44 20 3872 0620 |
Account Type |
Current Account |
From the UK |
| 0800 802 1281 |
From abroad |
| +44 20 3872 0620 |
The number above is only for customer support queries and we won't be able to help with other questions. We're free to call, but if you're calling from abroad, please be aware that you may be charged by your phone provider.
Open a free current account
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