Bereavements
We’re sorry that you have reason to be on this page, and we’re here to help make it as straightforward as possible.
If you need to report the death of a Monzo customer, fill out the form below and let us know the best way to be in touch with you.
Tell us about the person who died
The easiest way to get started is to fill out a form.
We'll verify your email first to make sure everything is secure. Then you'll be able to share all the info and documents we need to locate their account.
Want to email us instead?
If you’d rather email us than fill out a form, that’s okay. You can write to us at bereavements@monzo.com. If you start from this link, we’ll prefill the email with a list of the information and documents to send.
Either way, we’ll get back to you within 3 business days to talk through next steps.
Need help with accessibility?
If you’re interested in learning more about the accessibility settings on your device, you can find tutorials on how to set them up on our accessibility page.
Bereavement guide
Our Bereavement guide offers step-by-step guidance and other helpful resources.