Monzo Blog
The latest updates, stories, ideas and guides from the Monzo team.
How we cut time to sign up for Monzo US from 17 minutes to 4 minutes
This blog talks about how our Monzo US team revamped the signup process for customers by experimenting with signup funnel improvements, increasing the rate of completion by a massive 400%
How we run migrations across 2,800 microservices
We’ve got a lot of value from our microservices architecture (2,800 and counting!), but this architecture is not without its challenges. One of those challenges is how to make sweeping library changes across all those services.
Building a processing system for International Payments
Gain an understanding of how International Payments are sent and received and how we process them at Monzo. We are making this seamless to customers whilst also having a strong focus on development experience
The ultimate guide on using AI to ace an interview at Monzo
We think there are lots of benefits associated with AI, but we have a human approach to hiring. At every stage there is a person reviewing and making decisions to ensure we're able to bring the best people to Monzo.
A trio of industry-first security tools to help stop fraudsters in their tracks
We're focused on giving customers protection and peace of mind to make Monzo a safe place to manage your money. Find out how we're achieving this with our latest release: a trio of industry-first security tools
Elevate your design work with storytelling
We invited Ben Sauer, author of Death By Screens, to the Monzo London office for a workshop on the art of storytelling in relation to design. We've shared our favourite bits with you in our latest blog.
Your guide to self-invested personal pensions (SIPPs)
This guide breaks down the things you need to know about SIPPs - what they are, who they’re for, rules around SIPPs, plus so much more.
How we securely generate sensitive secrets
We regularly have to create and manage secrets that grant very sensitive privileges, and so we’ve created a new process that makes it fast and easy for us to securely and verifiably perform all kinds of sensitive operations.
Making mortgages more Monzo
This blog talks about how we went 0-1 with our new Homeownership mortgage feature. It gives insight into how we transitioned from a mortgage-focused to a home-focused view, where equity (customer’s progress) sits at the heart of the experience.
Advanced tools for Joint Accounts
Our joint accounts help you manage your money together more effectively. Say goodbye to manual spreadsheets or calculating how much you owe each other at the end of every month.
Delightful Payments
This post is about how we built the Delightful Payments which directly replaced our P2P (Monzo-to-Monzo) and FPS (bank transfers) payment flows, including how we iterated on product in-parallel with design, and continuous feedback cycles.
Securing our software supply-chain better with reproducible builds for enclaves
This blog talks about how we protect our workloads against supply chain attacks, specifically by achieving bit-by-bit reproducible builds, and how we have adopted Nix an alternative to Docker for build environments.
How we use incremental modelling to handle billions of events every day
This post is an overview of how we leverage incremental modelling, a data transformation technique which helps us scale sustainably as we blast off to 10 million customers 🚀
Our 2023 diversity and inclusion report
Read our 2023 Diversity and Inclusion report to find out what we're doing to create an environment where everyone can belong.
From Customer Operations to Executive Assistant: My Journey at Monzo
The blog dives deeper into how Anna navigated the change from her previous Customer Services role and harnessed the opportunities that came her way. Spotlighting the skills and learnings throughout her journey at Monzo.