Talking to us about domestic and financial abuse
It might be helpful to tell us about your situation if it affects how you manage your money, how you communicate with us, or if someone else is helping you with your banking.
If you are experiencing domestic or financial abuse, you can safely let us know through our in-app Share with us tool. We will follow up privately to see how we can support you. You can also read more about how it works on our Share with us webpage.
We will use this information to change the way we support you. This might include:
Changing the way we speak to you
Agreeing on a secret codeword so you can safely tell us if something is wrong
Connecting you with charities and organisations that can help
Our Wellbeing Team will review your account and talk to you about what we can do to help. We will never share your information outside of Monzo.
You can read more about how we protect your data in our Monzo Privacy Notice.
