How we can support you when you're ill

If your illness affects your ability to bank with us, let us know so we can support you.

Bank wherever you are

We’ll never ask you to go to a branch. You can sign up, transfer money or recover a lost PIN with your phone.

Set a budget

The Summary section shows your spending and can help you to budget. ‘Left to Spend’ makes it clear how much you have to spend for the month.

Monzo's Wellbeing Team can provide different types of support including:

You can reach out through Share with us about any support you may need from Monzo. We’ll follow up with you about how we can help.

Help with borrowing

If your health is affecting your finances and your ability to pay back money you’ve borrowed, we can help you. You can find more information in our Money Worries Hub.

And if you’re struggling to keep up with your repayments for money you've borrowed from Monzo, speak to our financial difficulties team. They’ll do their best to help. Tap here to get started.

MacMillan Cancer Support helps people impacted by cancer. They can provide emotional support, support through treatment and offer small, one-off grants to help with the extra costs that living with cancer can bring.

Marie Curie helps those near the end of their life. They provide frontline nursing and hospice care, a free support line and a wealth of information and support on all aspects of dying, death and bereavement.