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I can't remember which email address I used to sign up with Monzo

Not a problem! If you've got multiple emails, it can often be hard remembering which you used to sign up with.

  1. Search your 'Spam' and 'Junk' folders to see if we've emailed you before. It's likely that the email we reached out to, is the email connected to your account.

  2. Can't find any previous email history with us? Use the 'Search' function on your email provider to search 'Monzo' and see what you find.

  3. Still confident you're entering the right email, and you've tried the above without much success? Please email us at help@monzo.com

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Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.