Monzo Hq
New Beginnings at Monzo
A week in the life of a new team member.
From desktop design to your doorstep: A Monzo card’s journey
A stage by stage walkthrough of how Monzo cards are produced.
Announcing Our Public Hiring Referral Bonus!
Get £500 if you refer someone who joins the Monzo team
The Future of Customer Operations ("COps")
Many people see us as a technology company, with a banking licence. In reality we are a customer service company, empowered by technology, with a banking licence.
Night COps: Working Remotely Yet Closely
What goes on behind the scenes when you contact customer support at 3am?
COps: The Mission of Customer Support at Monzo
Often when one thinks of customer support they think of a warehouse sized, outsourced, call centre with headsets and cubicles
200,000 Customers and £250,000,000 Spent!
Thank you to everyone who has helped us get this far and here’s to the next milestone on our journey together
Crowdfunding in Numbers
Digging into the data behind our latest crowdfunding round.
Welcome to Monzo Bank!
Today, we're incredibly happy to announce that our banking licence restrictions have been lifted!
Designers’ Show and Tell
From old laptops to Penguin books, the design team share some of their everyday inspirations.
£12 Million Later: Our Crowdfunding Pre-Registration is Closed
Pre-registration for our crowdfunding is now closed, with a total of more than £12,000,000 pledged!
Transparent By Default
At Monzo, we aim to “default to transparency.” That means we put in place policies and practices that bring information out into the open wherever possible
Fighting Financial Crime the Monzo Way
How do we plan to stay a step ahead?
Mondo is now Monzo!
Just over two months ago, we announced that we were saying goodbye to the name Mondo...
Over £20 Million Spent Through Mondo!
We've now seen £20 million spent through Mondo, including £5 million abroad...
