Data

Izak joined Monzo as a data scientist in February. In this post, he shares his journey to Monzo and his early experience in the data discipline, with our data stack, and in the team looking after our Customer Operations.

Rob joined Monzo as a Data Scientist, and recently moved into Machine Learning. Here's his journey!

Neal Lathia, Director of Machine Learning at Monzo gives an overview of Monzo's machine learning platform, the principles behind it, and future plans.

We're hiring for the borrowing data team!

A review of Monzo's machine learning team in 2021

Next time someone asks about data ROI, show them this formula.

We hire lots of different people in Data who join us to work in a lot of different teams. Our interviews are designed to do two things: teach you about Monzo and capture information that tells us the role is right for you.

We make lots of decisions based on data from customer support. We need to make sure we can trust this data. In this post, Niamh explains how her team validated the data.

An overview of the data stack we use at Monzo, some of the challenges we face, and what we want to change.

We've formed a new Analytics Engineering team to define what great Data looks like at Monzo, and power up teams to do great work.

We're now reporting to two of the three big credit reference agencies – TransUnion and Experian. This means you'll appear on more credit reports.

Dimitri our VP of Data explains how data works at Monzo, and shares the high level principles we've used to scale the team.

At Monzo, we want to build the best bank account in the world. Today, more than ever before, data is central to creating wonderful customer experiences and efficient internal operations.

What’s trending in London last month. Your favourite bars, best coffee shops, and brand new restaurants you’re obsessed with – these are the places the Monzo community love.

As we work to make sure we can keep giving you world-class support as we scale, we've been using data to make changes to the help screen so you can find your own answers faster.