Setting up Third Party Access to your account

Third Party Access refers to arrangements where a Monzo customer grants a trusted person the ability to manage their account and make financial decisions on their behalf. There are two broad categories of arrangements:

Formal access is based on a legal document, like a Power of Attorney. This is a great option to plan ahead, whether is because of a serious health issue, a change in decision-making abilities or if you just need help managing your finances.

Informal access is a type of arrangement between you, your trusted person and Monzo. They won't be able to make payments for you, but they can view and monitor your account in the app, and speak to us on your behalf.

If you aren’t sure what type of access might be right for you, you can read more about formal and informal account access on our blog.

There are a range of third-party options to consider, including Lasting Power of Attorney and Deputy Court Order. Citizens Advice has a lot of helpful information to help guide your decision. Each part of the UK has its own legal documents, so make sure you consider the rules where you live.

If you've already arranged the legal documents for a formal arrangement, or if you've decided which type of informal access is right for you, fill out our form to start the process. Our Life Events team will review your info and get everything set up. They can answer any questions by email at lifeevents@monzo.com.

The office of the Public Guardian (OPG) helps people in England, Wales and Scotland manage decisions about their health and finances and make crucial decisions for those who can’t make them independently.

Office of the Public Guardian (OPG) England and Wales

Office of the Public Guardian (OPG) Scotland

Northern Ireland Direct Government Services

Check out our ❤️ Signposting page for a range of charities and organisations that can give advice.