HelpPayments: TroubleshootingWhat are offline payments?

What are offline payments?

We can’t stop transactions which happen offline (like through TfL, on planes or hotel bills) and so they might still go through. If you go over your authorised overdraft limit, or enter an unauthorised overdraft, we’ll expect you to add enough money to get back inside your limit as soon as possible.

Was this article helpful?

Help us build the kind of bank you want to use

Download the Monzo app on iOS or Android and join the 1.5 million people who've changed the way they bank.