HelpPayments: TroubleshootingMy card is blocked

My card is blocked

If you put the wrong PIN in too many times during a transaction, your card gets blocked to keep it safe 🔒

You'll need to ask for a PIN reminder to unblock it, then make a Chip & PIN transaction afterwards to make sure it's unlocked.

Go to the 'Account' screen, then tap "PIN" to get started 😊

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