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My virtual card isn't working on my business account

Monzo Business Pro or Team customers can access virtual (or digital-only) cards in their app or phone wallet.

You can use them to pay online or in person. And leave your plastic cards at home.

You’ll just need to link your virtual card to a Pot (or add Google or Apple Pay) to use it when you’re out and about.

Drop us a message if you’re having any trouble getting started.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.