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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

Monzo 101
15 August 2018

How to manage your bills with Monzo

Using Monzo to manage your bills is easy. Here are five ways we can help you keep track of your bills and other regular payments.

Product Updates
13 August 2018

Help us test 3D Secure in Monzo Labs!

We’ve built 3D Secure (the Monzo way!) and we’d love your help with testing.

How Money Works
14 August 2018

Should you share your finances?

Sharing finances with someone is a big step. Here’s what you need to consider if you’re thinking of opening a joint bank account or applying for credit together.

Product Updates
14 August 2018

Manage your money together with joint accounts!

Introducing Monzo joint accounts! Pool your resources with someone to make life easier to manage.

How Money Works
10 August 2018

Student loans explained

Planning to go to university? Then you may want a student loan to cover your tuition fees and maintenance costs. Here’s how student loans work in England and Wales.

How Money Works
10 August 2018

Earning money? Here's what you need to know

Get to grips with the how, what and when of getting paid. We explain everything from wages, tips and bonuses to paying national insurance and income tax.

How Money Works
9 August 2018

What kind of credit should I use?

Credit can be a convenient way to borrow money, and there are many different kinds – from credit cards, overdrafts, loans, hire purchase and conditional sale agreements. Here’s how each one works, and when they can come in useful.

How Money Works
9 August 2018

What is a credit score?

Everything you need to know about credit scores, how credit reference agencies calculate them, and how lenders use them to decide whether or not to lend you money.

loans
How Money Works
9 August 2018

Should you borrow money?

If you’re thinking about borrowing money, here are seven things to consider first, like how much you need, what you can afford, and which lender to use.

Product Updates
8 August 2018

We're making it easier to manage your bills

We’ve recently built some new features to make paying bills easier!

Design
7 August 2018

Understanding how young people manage their money

Before making Monzo available to 16-17 year olds, we carried out some user research to understand the challenges young people face when managing their money, and work out what we can do to solve them.

Product Updates
6 August 2018

Introducing Monzo for 16-17 year olds!

As our next step in the journey to make money work for everyone, we’re making our accounts available to anyone in the UK aged 16-17!

Customer Support
3 August 2018

Measuring customer happiness 😃

We’re working to make our support more efficient, but not at the expense of your experience! We measure customer satisfaction to make sure we’re always giving you the world-class support you deserve.

Quarterly Updates
3 August 2018

Monzo Monthly Update: August

From adding money to your pots automatically, to better bill-splitting, we take a look at the progress we’ve made in July, and explain what’s in store for August.

Customer Support
2 August 2018

Tell us when your question's urgent

When you reach out to us with a question, you can tell us whether it’s urgent or not. Operations analyst Sam explains how putting our customers in control helps us prioritise your queries and deal with growing demand.