Monzo Blog
The latest updates, stories, ideas and guides from the Monzo team.
Why doesn’t Monzo have branches?
We believe we can give you everything you need from a bank, without branches. Pay in cheques and cash, withdraw large amounts of cash and make big bank transfers, all from your phone.
How to block gambling spending from your Monzo account
If you’ve decided to self-exclude from gambling, you can now block transactions to gambling sites, straight from the Monzo app.
What is Open Banking?
We explain what Open Banking is, how it works, and what it could mean for you and your money.
Bill Tracker tells you when a regular bill changes
We’ve added a new feature that keeps track of regular Direct Debits (like your phone contract or energy bill) and tells you when one of them's higher of lower than usual.
How do card payments work?
We break down what's going on behind the scenes each time you make a payment with your card.
What to do if your card's been lost or stolen
If your card's been lost or stolen, here's how to cancel your card, order a replacement, and get a refund on any illegal transactions.
How do I add money to my Monzo account?
Add money to your Monzo account by making a bank transfer, setting up a standing order, or getting your salary paid straight in.
Summary Update - Predicting Committed Spending
We're starting to predict Direct Debits and subscriptions and include them in Summary, to give you better control over your budget.
Is Monzo a bank?
Yes! Monzo is a fully-licenced UK bank. That means we’re regulated by the FCA and the PRA and the money in your Monzo account’s protected up to £85,000.
Mastercard exchange rate - What's the rate on Monzo?
When you make payments abroad using Monzo, we pass on the Mastercard exchange rate directly to you, without any markups.
Monzo Monthly Update: June
From launching Apple Pay, to helping you send international payments, we take a look at the progress we’ve made in May, and explain what’s in store for June.
Getting a Monzo bank account as a refugee
If you recently arrived in the UK as a refugee, you can open a bank account with Monzo using your Biometric Residence Permit.
Getting a Monzo bank account as a recent immigrant to the UK
One of the first things you’ll need to do is open a bank account. But it can be incredibly time-consuming and confusing trying to open one here.
Financial Inclusion: Helping everyone access the financial world
Not having access to financial services today puts you at a significant disadvantage in society and often means you pay more, save less and can’t access basic services needed to live. This is unacceptable.
Just Landed: See your flight details inside your Monzo app
From today, when you use your Monzo card to buy plane tickets, you’ll now see the flight number and booking reference in your feed!
