Monzo Blog
The latest updates, stories, ideas and guides from the Monzo team.

Researching operations at Monzo: Building a product our customers never see
Take a look behind the scenes and find out how we're building an internal tool that's every bit as good as the app that wins customer awards.

My first 3 months at Monzo as a Product Manager
Since joining Monzo, Tim has been asked a lot of questions about what it's like to be a product manager here. In this post, Tim explains the interview process, his first few weeks, and how he's finding it all so far.

We’re launching in-app charity donations 💚
You can now donate directly to charities from the Monzo app

Living with ADHD can cost an extra £1,600 a year because of difficulties managing your money
We commissioned some new research to learn about the impact that ADHD has on how people manage their money, and how digital banking can help.

Redefining our microservice development process
We've been working on some new techniques to help make the development of services easier as we continue to grow and the entire platform can't be run locally.

Our mobile release process: An illustrated story
We go into our mobile release process and how we're able to sustain a steady stream of releases as the changes that go into each version increase over time

How to increase your impact as a Product Designer
Impact gets used a lot in relation to career progression here at Monzo. What does impact really mean and how do you put it in to practice

Our 2021 diversity and inclusion report
We’ve made progress on a number of our diversity and inclusion goals, like improving representation of People of Colour and women, reducing our gender pay gap to 4% and increasing the age diversity of our team.

Virtual Cards, explained - A new feature for Monzo Business Pro
Virtual cards are brand new to Monzo Business Pro. We designed virtual cards to help Business owners and members to stay in control of their business spend and spend safely online.

Humans who can RPC: securing staff access to 2000 microservices
With over 2000 microservices and lots of Remote Procedure Calls (RPCs) that are constantly changing, we needed a new way to manage staff access. The Security Platform team explain how we now define RPC permissions directly in proto files.

Business customers - you can now send money abroad
We’ve partnered with Wise to give you a simple, cheap way to send money abroad. Always using the real exchange rate, with no hidden fees.

Pellets not cannonballs: How we experiment at Monzo
In Alex's first 6 months at Monzo, we ran 21 experiments. In this post, Alex explains how we design and run experiments, and how they help us improve the customer experience.

Joining Monzo as a Data Scientist
Izak joined Monzo as a data scientist in February. In this post, he shares his journey to Monzo and his early experience in the data discipline, with our data stack, and in the team looking after our Customer Operations.

How we deploy to production over 100 times a day
Our success relies on us rapidly shipping new features. To achieve this rapid release cadence, we’ve optimised our engineering culture, tooling, and architecture to go from idea to production as frictionless as possible, without sacrificing safety.

Moving from Data Science into Machine Learning
Rob joined Monzo as a Data Scientist, and recently moved into Machine Learning. Here's his journey!