Beatrice Borbon

A recently-formed team of four, the Vulnerable Customers Team are dedicated to making sure Monzo understands and considers the needs of all our customers, especially those that are most likely to have problems with their money.

From giving everyone the option to switch to Monzo, to adding a few new categories for your spending, we take a look at the progress we’ve made in April, and explain what’s in store for May.

Yes! Having an overdraft at your old bank doesn’t stop you from switching accounts through the Current Account Switch Service. But some banks won’t give you the same overdraft with your new account.

Yes! You can have as many current accounts as you like. Find out why you won't hurt your credit score, so long as you follow this post! ✅

You can now add tags to your transactions, to help you sort and search the things you buy with Monzo.

From reaching half a million current accounts, to making more overdrafts available, we take a look at the progress we’ve made in March, and explain what’s in store for April.

Half a million people are now using Monzo through upgraded accounts here in the UK

From adding the Pulse to Android, to more work on major updates to the Spending tab, we take a look at the progress we’ve made in February, and explain what’s in store for March.

Android users can now help us tidy up the way transactions appear in everyone’s apps, by sharing or correcting information we have about retailers.

We’ve made Monzo.me available to everyone! You can now request money and pay other people with one super simple link.

We answer some of your most pressing questions and dispel common myths and misconceptions about upgrading your Monzo account.

From our API and overdrafts to an exciting Android update, we take a look at last month’s progress, and explain what’s in store for February.

We answer some of your most pressing questions and dispel common myths and misconceptions about upgrading your Monzo account.

Good question! We break down the benefits of upgrading your Monzo account.

Product Manager Jordan explains what growth means for Monzo, and how he works with teams across the company to drive it.