Creating and sharing payment links

Payment links are a way for you to ask customers to pay you. They can use the link to see your request and to pay you directly, with all your payment details (such as the payment amount, a description and your bank account details) pre-filled.

You may decide to use one instead of an invoice as they are less formal and faster to create (please note that invoices are only available to Pro customers).

When you create and share a payment link, your customers can pay via easy bank transfer or by card (if you choose to enable it).

You can create payment links in your mobile app or in Monzo Business for Web in the 'Get Paid' tab.

Head to the 'Get Paid' tab and tap on 'Share payment link'.

This will create a payment request you can fill in with an amount and payment summary. You can also add your customer's name, which makes it easier for you to track in the app.

Your payment link means customers can pay you with an easy bank transfer (that's the default setting). If you want to accept online card payments, Apple Pay or Google Pay you'll have opt in by tapping 'Accept online card payments'. If it's your first time doing this, we'll introduce you to Stripe and ask you to create a Stripe account.

When you tap on 'Create payment link' we'll show you a summary of the link you created. You can also see what your customer sees if you tap 'View your payment link'.

Next, you can share your payment link

You'll have the option to either 'Share payment link' or 'Save and share later'. You'll need to 'Share payment link' to send it out. You can share it like you would any link – but we've made it easy to use standard methods like email, SMS, or Whatsapp.

If you tap on 'Save and share later', you'll see it in your Get Paid tab in the list called 'Due', or when you tap 'All requests'.

You'll also have the option to 'Show a QR code', which your customer can scan to see the payment details on their own device!

You can access created payment links whenever you need them from the 'Get Paid' tab on mobile or web

We'll mark the link as paid for you when your customers make a payment by easy bank transfer or card. You can also manually mark a request as paid from the Get Paid tab.

You can also delete payment links you created when you tap on them in the 'Get Paid' tab. You should know that deleting payment links means you and your customer can no longer access the link and it removes the link from your 'Get Paid' tab.

Head to the Get Paid tab, and click 'Share payment link'.

This will create a payment request you can fill in with an amount and payment summary. You can also add your customer's name, which makes it easier for you to track in the app.

Your payment link means customers can pay you with an easy bank transfer (that's the default setting). If you want to accept online card payments, you'll opt in by tapping 'Accept online card payments'. We'll introduce you to Stripe and ask you to create a Stripe account in the get Paid tab. Once you're set up you'll see the option to 'Accept online card payments' when you're creating a payment link.

When you tap on 'Create payment link' we'll show you a summary of the link you created. You can also see what your customer sees if you tap 'View your payment link'.

After you create the payment link, you can click 'Copy payment link'. That will copy the link to your clipboard, so you can paste it to email, SMS, Whatsapp, etc. and share it with your customer.

You can access your created payment links whenever you need them from the 'Get Paid' tab on mobile or web. We'll mark the link as paid for you when your customers make a payment by easy bank transfer. You can also manually mark a payment link as paid from the Get Paid tab.

You can also delete payment links you created when you tap on them in the 'Get Paid' tab. You should know that deleting payment links means you and your customer can no longer access the link and it removes the link from your 'Get Paid' tab.

This is what your customers will see (the card option will only appear if you have 'Accept online cards' toggled on).

You can preview links you create before you share them by tapping on 'View your payment link' after you create it.