Stripe pay out schedule
When your customers pay by card, Stripe moves the money from their account to yours. The money will go from your customer, to your Stripe account, and then to the bank account you've asked Stripe to send the money to.
It will take 7-14 days for the first card payment to reach your Monzo account.
After the first payment, money should be in your account within a few working days.
Stripe send you a transfer for all the money you've received in your Stripe account on a given day. For example, 3 customers pay you in a single day, Stripe send one transfer that combines all three payments, and it arrives a few working days later.
A couple of days before payments clear into your Monzo account, you'll see the pending payments in your transaction feed.
If you would like to adjust the payout schedule (for example, daily, weekly or monthly) please reach out to us and we’ll get that sorted for you. Please note we are not able to change or speed up the payout withdrawals.
Stripe do charge you a fee for processing card payments. They'll deduct the fee amount from the money that will arrive in your account. We don't charge any fees on top of Stripe's, but Stripe does pay us a commission.
You can see your Stripe activity in Stripe's dashboard.
If you have any questions or problems with your Stripe account, please reach out to Stripe directly. You can do that by logging into your Stripe dashboard or by sending an email to support@stripe.com.
