Why have I been asked to update my details?

We need to know what’s normal for you, so we can spot any unusual activity and protect you.

That’s why we ask about your job and how much you’d normally expect to go into your account.

We ask everyone the same questions - it’s not for marketing. It’s because of a law in sections 3.2.4, 3.2.5 and 3.2.6 of the FCA Handbook and another law in section 28.13 of the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017

We keep all your information secure. And we only use it in the ways that you agreed in our Terms & Conditions and Privacy Notice

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