Downgrading between Extra, Perks and Max
Upgrading to Extra, Perks or Max
You can upgrade from Extra to Perks or Max, or from Perks to Max at any time without having to pay a cancellation fee.
Upgrading from Max to Max Family
If you already have Max and want to add the family add on, you can do so from your Max home. Scroll down and tap "insure your family". You'll be able to upgrade to Max family from there
Downgrading to another plan
Right now, there isn't a way to downgrade from Max to Perks or Extra, or from Perks to Extra. To do this you’ll need to cancel your plan and then sign up to the new one.
How to cancel your current plan and sign up to a new one
Cancel your plan by following this link.
Sign up to a Extra, Perks or Max by going to your Profile in the Monzo app or by following this link.
Follow the signup steps.
You'll still be able to get your virtual cards and custom categories back when you sign up to the new plan.
ℹ️ Please note, you're not able to cancel Max while in your minimum term. You need to wait until the minimum term ends to downgrade to another plan.
