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Lost phone

If you’ve lost your phone and Monzo card, Monzo Web lets you freeze your card and check your latest payments – so you can get back to normal faster.

Accessing Monzo Web 💻

  1. Go to
  2. Enter the email address linked to your Monzo account
  3. Check your email for a magic link to sign in

Using Monzo Web 💁‍♀️

You can use Monzo Web to:

  • Freeze and defrost your card
  • Find your recent payments
  • View all your accounts
  • Check your account balance

Still stuck?

You can also call or email us, and we’ll be able to log you out of your Monzo account remotely.

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