Connected bank accounts in Monzo

Who can use connected bank accounts?

• Monzo customers can connect one external bank account or credit card for free.

• Plus, Premium, Extra, Perks and Max customers can connect unlimited external bank accounts and credit cards included as part of your subscription plan. Savings accounts may be available, depending on whether your bank supports them through Open Banking.

What can I do with connected bank accounts?

• Once you connect an external account, you can:

• See your balance

• View your transaction history

• See your full financial picture across your accounts in Trends

• Check your sort code and account number

• Move money seamlessly with easy bank transfers

How does it work?

• Connected bank accounts use Open Banking. When you connect an external bank account or credit card:

• You’re redirected to your other bank

• You log in securely with them

• You choose which account(s) to add

• Your bank then shares your transactions, balance and account details with Monzo

Important things to know

• We won’t see any security details you use to log into your other bank

• The information you see in Monzo comes from your other bank, so we can’t guarantee it’s accurate

• For security reason, we’ll ask you every 90 days if you’d like to keep your account connected. You can renew access in just a few taps

• You can remove access at any time

What information is shared?

• Your connected account details such as account number and sort code

• Your connected account balance

• Details about transactions you make and receive

• Your connected account card details

How often does the information update?

Why do I need to renew every 90 days?

• If you confirm, you’ll keep seeing updated data.

• If you don’t respond, Monzo will stop showing data from that account in the app, but you can add it again at any time You’ll see a prompt in the app when it’s time to renew.

How do I remove a connected bank account?

• Go to the Home screen

• Tap the connected account card

• Tap the three dots (…)

• Select Remove account

• We’ll stop receiving updated information from that bank.

• Historic transactions already shared may still be visible in Monzo, in line with our Privacy Notice.

• You can reconnect the same account later if you’d like to.

I can’t connect my bank, what should I do?

• Try uninstalling the other bank’s app temporarily.

• Then reconnect the account in the Monzo app.

• You’ll be directed to log in through the bank’s website instead.

Which banks can I connect to?

Supported banks

• Bank of Scotland (personal)

• Barclaycard (personal)

• Barclays (personal & business)

• Capital One (personal & business)

• Chase (personal)

• First Direct (personal)

• HSBC (personal & business)

• Halifax (personal)

• Lloyds Bank (personal & business)

• M&S Bank (personal)

• MBNA (personal)

• NatWest (personal & business)

• Nationwide (personal & business)

• RBS (personal & business)

• Revolut (personal & business)

• Sainsbury’s Bank (personal)

• Santander (personal & business)

• Starling Bank (personal & business)

• TSB (personal)