Monzo Blog
The latest updates, stories, ideas and guides from the Monzo team.
How we load tested our bank before our £20 million crowdfunding round
More than 9,000 people opened their apps to invest in the first five minutes of crowdfunding. To make sure we were ready, we ran tests to simulate the extra load and upgraded our platform to cope with it.
How we built a backend for our £20 million crowdfunding round
We architected and built a scalable backend to support 36,000 investments.
Monzo Monthly Update: January
From improving Pots (even more) to an easier way of tracking what you're owed through Shared Tabs, we take a look at the progress we made in December, and give you a sneak peek of what’s in store for January and beyond.
How to look after your mental health for free
The wellness industry is worth millions. But you don’t have to spend a fortune to invest in self-care. Here's how you can look after your mental health for free.
How to make therapy affordable
Getting help with your mental health doesn’t have to be a luxury with these more affordable options.
Custom Monzo app icons on Android
If you use Monzo on Android, you can now choose your own app icon!
Flight delays and cancellations – know your rights
It’s no fun getting stuck or turned away at the airport. But you may be able to get compensation or a refund if your flight has been delayed or cancelled.
Why we made a mistake with customer support (and how we fixed it)
Over the last few months you might’ve had to wait longer than usual for a response from customer support. We’re really sorry. Here’s what happened and what we’ve done to fix it.
Returning purchases – know your rights
Ordered the wrong size? Received a damaged item? You may be able to get a refund or similar. Learn about your rights when it comes to purchasing products.
How to throw a Christmas party without going broke
Affordable festive food, drink and decoration ideas.
Keep track of what you’re owed with Shared Tabs
Settling up bills can be a pain. So we've created Shared Tabs to make it easier.
Stick to your savings goals by locking your Pots
To help you avoid dipping into your savings, you can lock your Pots until a date you choose.
Christmas shopping and sales – know your rights
Tis the season of giving gifts... and sometimes returning them. We’ve got some tips to make it easier for you, plus some important info about Christmas sales.
Providing customer support from Las Vegas! 🇺🇸
We’re opening our own office in Las Vegas so we can keep giving all our customers round-the-clock support as we grow.
Why you should care about keeping your design files clean
Organising your design files is crucial if you want to work quickly and collaborate effectively as you grow. We’ve explained the way our system works and made our tooling open source so you can use it too!
