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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

Design
17 January 2019

How we hire product designers

What makes someone an amazing product designer?

Monzo 101
16 January 2019

How Monzo helps you plan ahead

You can now see all your upcoming payments in Monzo. Here's how you can always stay one step ahead of your finances.

Technology
16 January 2019

How we prepared our systems for our £20 million crowdfunding round

We prepared our systems for crowdfunding by shedding load, and built tools to help us monitor on the day.

Technology
15 January 2019

How we load tested our bank before our £20 million crowdfunding round

More than 9,000 people opened their apps to invest in the first five minutes of crowdfunding. To make sure we were ready, we ran tests to simulate the extra load and upgraded our platform to cope with it.

Technology
14 January 2019

How we built a backend for our £20 million crowdfunding round

We architected and built a scalable backend to support 36,000 investments.

Quarterly Updates
9 January 2019

Monzo Monthly Update: January

From improving Pots (even more) to an easier way of tracking what you're owed through Shared Tabs, we take a look at the progress we made in December, and give you a sneak peek of what’s in store for January and beyond.

Image of a heart for mental health awareness
How Money Works
20 December 2018

How to look after your mental health for free

The wellness industry is worth millions. But you don’t have to spend a fortune to invest in self-care. Here's how you can look after your mental health for free.

How Money Works
20 December 2018

How to make therapy affordable

Getting help with your mental health doesn’t have to be a luxury with these more affordable options.

Product Updates
21 December 2018

Custom Monzo app icons on Android

If you use Monzo on Android, you can now choose your own app icon!

British Airways
How Money Works
18 December 2018

Flight delays and cancellations – know your rights

It’s no fun getting stuck or turned away at the airport. But you may be able to get compensation or a refund if your flight has been delayed or cancelled.

Customer Support
17 December 2018

Why we made a mistake with customer support (and how we fixed it)

Over the last few months you might’ve had to wait longer than usual for a response from customer support. We’re really sorry. Here’s what happened and what we’ve done to fix it.

How Money Works
14 December 2018

Returning purchases – know your rights

Ordered the wrong size? Received a damaged item? You may be able to get a refund or similar. Learn about your rights when it comes to purchasing products.

How Money Works
Budgeting Tips
13 December 2018

How to throw a Christmas party without going broke

Affordable festive food, drink and decoration ideas.

Product Updates
13 December 2018

Keep track of what you’re owed with Shared Tabs

Settling up bills can be a pain. So we've created Shared Tabs to make it easier.

Product Updates
13 December 2018

Stick to your savings goals by locking your Pots

To help you avoid dipping into your savings, you can lock your Pots until a date you choose.