Changing your Monzo Mobile plan

You can upgrade or downgrade your plan whenever you like. There's no fee and no minimum term.

To change your plan:

  1. Open the Monzo app.

  2. Go to your Monzo Mobile section.

  3. Go to the plan section and tap Switch.

  4. Choose the plan you'd like to move to.

  5. Confirm your change.

When your change takes effect depends on whether you're upgrading or downgrading:

  • Upgrades happen straight away. You get your new plan and allowance immediately. We'll refund the unused portion of your old plan, charge you for the new one, and reset your billing date to that day.

  • Downgrades happen at the end of your current cycle. You'll keep your current plan and full allowance until then, and your new, cheaper plan kicks in from the start of your next billing cycle.

Your 5% discount each year (up to 30% discount over time) stays with you when you change plans – we’ll carry it across to your new plan.

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