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Whistleblowing

If you become aware of any risk, malpractice or wrongdoing that is in the public interest to know, you can report it to us through whistleblowing@monzo.com . If we don't address this to your satisfaction, please follow the FCA whistleblowing procedures.

If you have a complaint the best way is to contact us and we'll normally be able to sort out the issue. If you complain to us and you are not happy with the resolution you can refer your complaint to the Financial Ombudsman Service.

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Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.