Getting full transaction history for closed Monzo accounts

Once your account is closed, we’ll email you to confirm and attach a statement showing your full payment transaction history. This document will be password protected, and we’ll also send you the password to open it in a text message.

You can also ask for a copy of your full payment transaction history with Monzo, which we'll give you in the form of bank statements. This is available for up to 6 years after the account is closed.

Before getting into contact with our team to request your statements, please make sure you check your emails for messages from accounts@monzo.com to find the documents sent when your account closed.

Contact us:

You’ll need to pass some quick identity checks, which we’ll explain when you get in touch.

We’ll send you your transaction history by email to the address that you had registered with us.

If you'd prefer your statement by post, please let us know when you request it. We'll only be able to send it to the address registered on your Monzo account.