Reporting a lost, damaged or stolen card
If your card’s lost, damaged or stolen it’s easy to order a new one.
Lost or damaged cards
Tap Home in your app’s menu bar.
Tap Card.
Tap Freeze.
Tap Order a new card just below.
Choose the reason you’re ordering a new card.
Stolen cards If your card’s been stolen, or you’ve seen transactions that don’t look right, make sure you’ve frozen your card until you get the new one.
Here’s how to order it.
Tap Home in your app’s menu bar.
Tap Card.
Tap Freeze.
Tap Order a new card just below.
Tap I’ve been a victim of fraud or theft.
