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Closing your business account

You can leave us when you like (but we’ll be sorry to see you go):

  1. First, you need to change the account plan to Lite to receive any plan fee refund you are owed

  2. Make sure your total balance is £0

  3. tap Close your business account. Or head to settings and swipe down to tap Close account

We’ll email you to confirm we’ve closed your account and we’ll attach a final statement of all your transactions (it’ll be password protected, but we’ll text you the password).

If you change your mind, you’ll need to wait 30 days before reapplying. We can’t guarantee we’ll open a new account for you, but we’ll check if you’re still eligible.

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