App help and mobile payments
App settings, mobile payments, partnerships...
Monzo account and profile
Account number and sort code, limits, bank statement...
Pots, budgeting and saving
Opening pots, budgeting and saving
Lost phone or card, blocked PIN...
Monzo with Friends
I want to refer a friend to Monzo, I want a Golden Ticket...
All things regarding Monzo Plus
The legal stuff
Complaints, data and information sharing, tax...
Helping us understand your needs
Accessibility, health issues, life events
Payments: getting started
Payments, bank transfers, cheques, direct debits...
Switching to Monzo
Switching to Monzo with the Current Account Switch Service
Make sure you don't fall for these common scams
Setting up, basics, switching...
Payments, bank transfers, direct debits...
Monzo card and PIN
Using your Monzo card, card and PIN issues...
Overdrafts and loans
Overdrafts, loans and credit scores
Travelling with Monzo
Going abroad, fees and charges...
Your card and PIN
Activating your card, PIN reminders...
Account number and sort code, bank statements...
Business accounts: the basics
Making the most of your business account
Business accounts: signing up
Monzo Business, opening an account...
Troubleshoot logging in problems
If you're looking for our PS17/26, a document from the Financial Conduct Authority, see Information about our Personal Current Account Services.
If you're looking for information about the Payment Services Directive, see the European Commission's frequently asked questions.
If you're looking for information on your rights when making payments in Europe, you can find it in this leaflet published by the European Commission.
Get in touch with us in app
|Account Type||From the UK||From abroad|
|Current Account||0800 802 1281||+44 20 3872 0620|
The number and email address above are only for customer support queries and we won't be able to help with other questions. We’re free to call, but if you’re calling from abroad, please be aware that you may be charged by your phone provider.
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