How can we help you today?
Opening a Monzo account
Opening a Monzo Personal, Joint or Business Account
App help and mobile payments
App settings, mobile payments, partnerships...
Pots, budgeting and saving
Opening pots, budgeting and saving
Getting started, editing instalments and more...
Overdrafts and loans
Overdrafts, loans and credit scores
Lost phone or card, blocked PIN...
Monzo account and profile
Account number and sort code, limits, bank statement...
Monzo card and PIN
Using your Monzo card, card and PIN issues...
Payments: getting started
Payments, bank transfers, cheques, direct debits...
Payments: Paying a Monzo Business
If you've received a payment link or invoice from one of our business customers
Payments, bank transfers, direct debits...
Monzo with Friends
Using Monzo with Friends
Switching to Monzo
Switching to Monzo with the Current Account Switch Service
Travelling with Monzo
Going abroad, fees and charges...
Setting up, basics, switching...
Monzo Business: Opening an account
All you need to know to open your business account
Monzo Business: Make the most of your account
The basics, pots, Monzo Business for web and more
Monzo Business: Get Paid
Get paid, the easy way
All things regarding Monzo Plus
All things regarding Monzo Premium
Helping us understand your needs
Accessibility, health issues, life events...
Troubleshoot logging in problems
The legal stuff
Complaints, data and information sharing, tax...
Fraud and staying safe online
Make sure you don't fall for these common scams
Service quality survey results
independent service quality results
If you're looking for our PS17/26, a document from the Financial Conduct Authority, see Information about our Personal Current Account Services.
If you're looking for information about the Payment Services Directive, see the European Commission's frequently asked questions.
If you're looking for information on your rights when making payments in Europe, you can find it in this leaflet published by the European Commission.
Get in touch with us in app
|Account Type||From the UK||From abroad|
|Current Account||0800 802 1281||+44 20 3872 0620|
The number above is only for customer support queries and we won't be able to help with other questions. We’re free to call, but if you’re calling from abroad, please be aware that you may be charged by your phone provider.
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