Monzo Hq
Monzo in 2020: looking back and looking forward
Our CEO, Tom, reflects on what we achieved in 2019 and gives a sneak peek into what we’re working on this year.
Cash withdrawals in the European Economic Area are now free!
We’ve removed ATM fees and limits for countries in the European Economic Area (EEA).
Monzo is the UK’s most recommended brand
According to research by YouGov, you recommend Monzo more than any other brand 🚀
Our response to the BBC Watchdog report: Why we sometimes have to block or close accounts
Last night, BBC Watchdog discussed how we deal with financial crime and why we block or close some accounts. We wanted to share some more details about how we approach this and be as transparent as we can.
3,000,000 people are now using Monzo!
Thanks to everyone who's joined Monzo and supported us so far!
We had issues with Monzo on 29th July. Here's what happened, and what we did to fix it.
Something went wrong doing an systems upgrade, affecting all Monzo services. To fix it, we're changing how we do upgrades and store data.
We’ve fixed an issue that meant we weren’t storing some customers’ PINs correctly
No information has been exposed outside Monzo, and there’s no evidence that this data has been used for fraud. We’ve updated the app, and we’ve contacted some of you to let you know you should change your PIN as a precaution.
You might have had problems with Monzo yesterday. We've fixed the issue and everything should be back to normal.
For two hours yesterday afternoon, you might have had problems logging into Monzo, making and getting payments, or seeing your balance or spending correctly. We've fixed the issue and everything should be back to normal.
We’ve published our 2019 Annual Report
It’s a detailed look at the challenges we’ve faced, the progress we’ve made, and how that’s affected our finances.
We’ve just announced a new round of funding
We’re excited to welcome Y Combinator Continuity and Latitude as our newest investors.
We had problems with bank transfers on 30th May. Here's what happened and how we're fixing it for the future.
A technical problem at the company we use to connect to Faster Payments caused issues with bank transfers. To fix it, we’re bringing everything in-house instead.
Have you seen our ads on TV?
Over the next few weeks we're running ads on TV, to tell even more people about Monzo! Check them out if you've not seen them already.
2,000,000 people are now using Monzo!
We’re so excited to say that more than two million people are now using Monzo!
Happy birthday to the Monzo tone of voice
We published the guide a year ago this week. Here's how we've been bringing it to life since then.
Do you need a computer science degree to become a software engineer?
A lot of Monzo engineers don't have technology degrees. Here's their advice for budding developers.
