What is a credit score?
It can all sound overwhelming and confusing, but it doesn’t need to. We’ve created this short guide to walk you through it. Here Venkat Srinivasan, Monzo’s Head of Lending, explains exactly what a credit score is and why it’s important to you.
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What is Open Banking?
In light of recently-launched regulations, we explain what Open Banking is, and what it could mean for you and your money.
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How do I get good debt advice?
Getting in to debt and finding debt advice can be scary and confusing, but it shouldn't be. Here Stuart McFadden, Monzo’s Head of Financial Difficulties, explores the world of debt advice agencies and explains how to get good advice.
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Money mules: Gangs, easy money and jail time
It sounds like a film, but we’ve heard from other banks and the Metropolitan police that there’s a worrying trend whereby criminals have started paying people to access their accounts, which they then use to transfer criminal funds.
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What to do if your card's been lost or stolen
Some quick advice about how to cancel your card, order a replacement, and get a refund for illegal transactions.
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How do I use chargeback?
Some simple advice on how to use the chargeback scheme to reverse payments and get your money back.
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What next?
We're going to be regularly adding articles to Monzo University. What would you like to see next?
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How do card payments work?
The moment from when you use your card in a shop to it being approved can seem nearly instant, but there's a lot going on behind the scenes. Here Monzo University breaks the journey of a card payment down, from sandwich to notification in just a few seconds.
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Even though money is something that we interact with every single day, some of the key aspects of banking and finance can still be alien and daunting to us.

Monzo University is a simple guide to the world of money and what’s happening behind the scenes at your bank.

So far

Why we’re doing this

Financial education is incredibly important to us. People in the team have a lot of expertise about the financial industry, and we want to share that knowledge that with our community.