What support can I get for gambling?

Gambling support

There are lots of ways we can support you if you need help with your gambling – from tools in the app to letting you know about free external services too.

🧰 Get help in the app

Apply a gambling block - Around 500,000 of our customers use our gambling block to manage their spending. Find out more about our Gambling Block.

Set limit adjustments - We can adjust your card payments, ATM withdrawals and bank transfer limits to help you manage your spending. If you think you’d find this kind of support helpful let us know by tapping the Share With Us link below.

Use Pots - A way to set aside cash for spending, saving, or paying bills. You can name your Pots, set goal amounts, hide them and even lock them until a certain date. Find out more about Pots.

Making money work for everyone is our mission and financial wellbeing is the cornerstone of that. See our blog on budgeting tips and how the tools in the app can help.

💌 Share With Us

You can use our Share With Us tool to give you a space to let our specialist team know about your support needs.

Unlike our chat, Share With Us leaves no trace in your app so you can share sensitive information with us without worrying. Once we’ve received your message, our team of specialists will discreetly reach out to you via chat in your app to see if it’s a good time to talk (if you’d prefer us to call, just add that into your request and we'll get in touch to arrange that).

Some examples of what customers have reached out to us about:

⏹️ Link to Share With Us.

🤝 Free external support

TalkBanStop - A great place to go for expert support on your gambling. You can speak to a trained specialist from the National Gambling Helpline via online chat, Whatsapp, or phone call. They’ll talk to you about your needs and advise on next steps. The service offers free access to blocking software that'll prevent you from spending money on online gambling online across all of your accounts.