Sending Hong Kong Dollar (HKD) payments

This guide is to help you with sending HKD payments. It has all the information you need to know, including when you can usually expect it to arrive and what you can do if it doesn’t.

✅ Yes, you can send HKD payments to an individual or a business.

✅ Yes. The recipient’s name has to 100% match what is on their account. It’s really important that you use the correct account number. If the incorrect account number is used and it belongs to someone else, the payment will likely be returned.

If you’re sending via FPS ID

If you’re sending via Local bank account

If you’re sending via FPS ID You can send up to HK$1,000,000 per transfer.

If you’re sending via Local bank account You can send up to HK$10,000,000 per transfer.

Most payments arrive within seconds, and nearly all arrive within 12 hours.

In some cases, because of bank holidays or if there are any extra checks on the payment it can take up to 1 working day.

You can see how long we expect your payment to take before you send it in the app, and after you’ve sent it by tapping it in your feed.

We’ll send your payment as a local bank transfer through the Faster Payments Service (FPS) or Clearing House Automated Transfer System (CHATS) networks with partner banks in Hong Kong.

If the payment is over HK$1,000,000, we’ll send it through CHATS.

There is no cut off time. Any payment you make will go out on the same day you send it.

✅ Yes, if you’ve used the wrong name/account number or if you think it’s fraud. Let us know right away so we can help.

⏰ We can send the recall immediately.