Sending Colombian Peso (COP) payments

This guide is to help you with sending COP payments. It has all the information you need to know, including when you can usually expect it to arrive and what you can do if it doesn’t.

❌ No, you can only send COP payments to an individual.

❌ No. As there are no name checks, it's really important that you use the correct account number. If the incorrect account number is used and it belongs to someone else, the payment will still go through.

You can send up to COP$200,000,000 per transfer and per month, and then COP$920,000,000 per year.

If you’re sending more than your transfer limit on the Monzo app, you’ll need to request a limit increase from us before you put your payment through.

Most payments arrive within seconds, and nearly all arrive within 1 working day.

In some cases, because of bank holidays or if there are any extra checks on the payment it can take up to 2 working days.

You can see how long we expect your payment to take before you send it in the app, and after you’ve sent it by tapping it in your feed.

We’ll send your payment as a local bank transfer through the Transfiya or Automated Clearing House (ACH) networks with partner banks in Colombia.

If the recipient’s phone number isn’t set up for Transfiya, we’ll send the payment through ACH.

If you’re sending to a Bancolombia account There is no cut off time. Any payment you make will go out on the same day you send it.

If you’re sending to any other account Payments must be made before 17:00 GMT to go out on the same day.

❌ No. Because of restrictions from our partner banks, we can't trace payments made in this currency. If a payment hasn't arrived, please ask the person you paid to check with their bank.

✅ Yes, if you’ve used the wrong name/account number or if you think it’s fraud. Let us know right away so we can help.

⏰ We can send the recall immediately.