Why is my Home Insurance quote cheaper as a new customer than my renewal price?
We don’t charge more at renewal than we would for the same policy if you were a new customer.
If you’ve found a cheaper quote for a new policy, it could be because the level or amount of cover is different.
Differences that can lead to a lower price include:
Not adding optional cover, such as Accidental Damage or Home Emergency
Leaving out certain high-value items
Choosing a higher excess
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