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Ordering a second card

To keep things safe and secure, you can only have one active card per person per account at a time. So if your card works, you won't be able to get a second one.

If you've lost or damaged your card, you can freeze it in the app by tapping the Home icon in the menu bar, then tap Freeze card under your card.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.