Reopening your account

If you previously closed your Monzo account and want to open a new one, you may be able to do so after 30 days by emailing help@monzo.com.

Your account must have been closed for 30 days before we can start the process to open a new account for you, and we need to be able to prove your identity before proceeding.

There is no guarantee that we will be able to open a new account when you request it. You will need to sign-up to Monzo again and pass our security checks.

If you need a payment transaction history for a closed account please email bank-statements@monzo.com instead.