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Reopening your account

If you previously closed your Monzo account and want to reopen it, you may be able to do so after 30 days by emailing help@monzo.com.

Your account must have been closed for 30 days before we can reopen it, and we need to be able to prove your identity before proceeding.

There is no guarantee that we will be able to re-open your account when you request it.

If you need a payment transaction history for a closed account please email bank-statements@monzo.com instead.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.