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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

hotchip holding sign "Monzo loves Manchester"
Community
17 June 2019

We've got a special treat for our community in Manchester!

We've teamed up with some of your favourite places in Manchester, to give Monzo users access to deals and rewards over the next two weeks.

what is monzo in google search
How Money Works
13 June 2019

Your 31 most-asked questions about Monzo, answered

We took to Google to find out what Monzo-related questions you’ve been searching the internet for.

three cards and a padlock
How We Protect You
Fraud
16 June 2019

Monzo called asking me to move my money into a safe account. Should I?

Definitely not! We’ve seen an increase in fraudsters claiming to be from Monzo trying to trick people into sending them money by bank transfer. Here’s how to protect yourself.

Dear Monzo
17 June 2019

Dear Monzo, I’m finally debt-free but my credit score has never been so bad!

Laura reaches out to the credit reference agencies to get to the bottom of one customer’s falling credit score.

multicolor tents on grass
Monzo 101
13 June 2019

The Monzo hacks and features you need most this festival season

Festival season’s finally here! Whatever event you’re off to, here’s how you and your friends can get the most out of Monzo this summer 🌞

Technology
17 February 2017

4 useful services your bank should not be charging you for

Click to read more

Engineering Culture
28 June 2018

Joining Monzo as a backend engineer

If you’re thinking of applying to Monzo or you’re just about to start, here’s what to expect in your first few weeks. Kieran McHugh explains how we onboard backend engineers at Monzo.

Engineering Culture
29 June 2018

Engineering Principles at Monzo

We’ve distilled some of the lessons we’ve learned while building Monzo over the past three years into a common set of engineering principles.

How We Protect You
7 September 2018

The British Airways data breach: How Monzo responded

Last night British Airways announced that the personal and financial details of their customers had been stolen. We identified the 1,300 Monzo customers who’ve been affected, and ordered them replacement cards as a precaution.

How We Protect You
30 November 2018

Live updates: Monzo customers and the Marriott group data breach

The Marriott hotel group just announced that more than 500 million customers of its Starwood hotels have been affected by a data breach.

Quarterly Updates
5 April 2019

Monzo Monthly Update: April, 2019

We launched ISAs just in time for the end of the tax year, and we're working on giving you even more options to grow your savings.

Mental Health
13 May 2019

Revisiting the Vulnerable Customers Team in 2019

They work to understand the needs of all our customers, especially those who are more likely to have problems with their money.

Quarterly Updates
13 February 2019

Monzo Monthly Update: February 2019

From improving Golden Tickets to making paying people even easier, we released a bunch of new and exciting things last month!

Quarterly Updates
6 March 2019

Monzo Monthly Update: March 2019

We've been making progress with our new and exciting 2019 plans - from business accounts to Monzo Plus, here's what we've been up to!

Monzo 101
20 November 2019

Why you should make Monzo your main bank, according to people who have

98% of people who use Monzo as their main account would recommend it.