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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

Two people talking about money
How Money Works
24 November 2020

Financial education: borrowing and debt

A new series lifting the lid on life's most misunderstood money matters.

An illustration of a blue open bag with a calculator, recorder, and ruler poking out on a yellow background.
How Money Works
11 November 2020

10 things they didn't teach you about money in school

Adult life can be hard and it isn't made any easier when you're not taught much about money in school! Don't worry, here's 10 things to get you started 💪

Fraud
11 November 2020

PayPal text scams: What you need to know

Everything you need to know about PayPal text scams - what they are, how they work, and how you can avoid them.

An illustration of a life preserver ring on a blue background
Design
11 November 2020

How we design the tools that power our award-winning customer support experience

Designing an empathetic help experience at scale is a big challenge. Here are the methods and tools we use to set ourselves up for success.

An illustration of a hand placing the final piece into a puzzle
Design
6 November 2020

Seven things I learnt scaling research (and design) at Monzo

Samantha Davies, our Senior User Research Manager, shares some of the key lessons she's learnt in over three years in the constantly changing environment here at Monzo.

The history of money management in the Black community
Black History Month 2020
30 October 2020

The history of money management in the Black community

In our final post this Black History Month, we're taking a look at ways Black communities have managed money in the US and the UK.

Telling the stories of Black history in finance: Maggie Lena Walker
Black History Month 2020
27 October 2020

Maggie Lena Walker: US Banking Pioneer

This Black History Month we're focussing on the lesser-told stories of prominent Black figures in the history of finance. This post focuses on Maggie Lena Walker.

Let's Talk Business
Business Basics
22 October 2020

Startup accounting: what to do in your first weeks of business

So you’ve started a business? Nice, now you get to do accounting. Lucky you! Here's what you need to think about in your first few weeks.

Black History Month 2020
19 October 2020

Interview: Jaz Broughton, Career Success Coach

As part of our Black History Month celebrations, we invited career coach Jaz Broughton to share her thoughts on race equality and performative allyship in the workplace.

Product Updates
20 October 2020

A side by side comparison of Monzo Premium and Monzo Plus

We've clearly laid out what you get with our Monzo Premium and Monzo Plus accounts, so you can decide for yourself which one’s right for you.

Product Updates
Current Account Guides
16 October 2020

Introducing Monzo Premium

We’re launching Monzo Premium – banking that makes a statement with our white metal card. Get phone and worldwide travel insurance, interest on your balance and regular Pots, and much, much more.

Product Updates
20 October 2020

How we value Monzo Premium

We asked independent market research group Consumer Intelligence to see what it would cost if you bought some of the benefits included in Monzo Premium separately.

Technology
19 October 2020

Autoscaling Monzo: How we optimise our platform to be just the right size

How we've automated the process of scaling up our platform for our ever-growing userbase.

Monzo - H&M receipts
Product Updates
16 October 2020

View your H&M receipts with Flux

You can now view your receipts from H&M directly in your Monzo app. And they even work for returns!

Telling the stories of Black history in finance: Ismail Ahmed & Edith Cooper
Black History Month 2020
13 October 2020

Ismail Ahmed & Edith Cooper: Innovators in Economics

This Black History Month we're focussing on the lesser-told stories of prominent Black figures in the history of finance. This post focuses on Ismail Ahmed & Edith Cooper.