Shnay Chohan
![The new report a fraud flow, which has larger text, less words and clearly articulates what card fraud is](https://images.ctfassets.net/ro61k101ee59/2df0hsrYNIFmbXh1mgUr5o/f10c0017fd230b9587828ac5f5cc004b/03__5_.png?w=1200&q=75)
What we learned from 43 experiments in 12 months
This blog shares some of the learnings we've had from our experiments in customer help and support over the last year
![Six phone screens, each showing a new Monzo feature: Monzo Flex, get paid for businesses, Trends, Pay on card from a Pot and cashback on international transfers](https://images.ctfassets.net/ro61k101ee59/1OPtS5iMs4wJEvjsNTCcSK/e23a9199da988a6faf6f179b3b86d1df/Summer_launches_round_up_Og_image-03.png?w=1251&q=75)
A week in the life of a Product Manager at Monzo
Product managers have such a varied role it can be tricky to know what day to day work looks like. Shnay Chohan explains what being a PM means at Monzo and walks through his typical week - complete with his favourite tunes for each day of the week!