Dillon Van Auken

In the third installment of our “Meet the Monzo US Team”, we talk to Nathan Woo, our new Head of Engineering.

In the first of our “Meet the Monzo US Team” series of blog posts, we talk to Richard Dingwall, one of our superstar engineers who has been with Monzo for over 5 years and who has been working on the US team for the past year and a half.

We’re excited to announce that we’ve rolled out our newly designed, personalized Monzo USA cards. You can now order a card with your name on it - no more awkwardly being called “Monzo Beta” when picking up a coffee at your local shop!

We’re opening our own office in Las Vegas so we can keep giving all our customers round-the-clock support as we grow.

To help us scale our service as we grow, without relying on people in the UK to work unsociable hours, we’ve recently set up a small a customer support team in Las Vegas! 🇺🇸

What goes on behind the scenes when you contact customer support at 3am?