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Getting started with Monzo
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Getting started with Monzo
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🚀 Getting started with Monzo
💳 Using your Monzo account
💰 Managing money
👶 Under 16 accounts
💼 Monzo for Business
🔒 Keeping your account secure
💗 Getting extra support
🏁 Closing your account or leaving Monzo
Help
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Getting started with Monzo
Understanding Monzo
You can only have a Monzo account in one country at a time
Monzo is a fully regulated bank in Ireland
Deposit protection in Ireland
Waitlist and early access
Joining the waitlist
Seeing your waitlist position
Move up the waitlist by referring a friend
Moving from the waitlist into early access
Getting your €25 joining reward
Refer a friend: help them move up the waitlist
Opening your account
I see a black screen or “Can’t record” when taking my selfie video
Opening a basic bank account
Opening a Monzo personal account
What is a Monzo joint account?
Opening a joint account
Under 16s: Opening the account
Monzo for 16-17s
Issues submitting your identity video
Reopening your account
Understanding Identity Verification
Issues submitting your identity video
Accessing your account
Logging in with a new device
I didn't get my login email
I forgot my login email
How to log out of your account
Using your account and card
Your new Monzo account
Activating and managing your Monzo card
Changing the delivery address for your first card
Replacing your Monzo card
Your expiring Monzo card
Lost, stolen, or found cards
Getting your PIN or CVC
Using or changing your PIN
Troubleshooting PIN recovery
