The Legal Bit: Terms for Early Access Promotions
The eligibility criteria below apply in respect of the promotion(s) you might be participating in.
What you need to know
In order to be eligible to participate in an incentive from Monzo Bank, you must be an Irish resident aged 18 or over with a Monzo account, except Monzo employees. To participate in any of the incentives listed below you’ll need to participate in good faith and accept these terms through the Monzo app. These legal terms are between you and MBEU Designated Activity Company (Monzo/us/we) located at Unit 1, Floor 4, One Central Plaza, Dame Street, Dublin 2, Ireland. The eligibility criteria below apply in respect of the promotion(s) you are participating in.
Sign Up Promotion Eligibility
€25 Sign-up promotion
Receive €25 when you open a Monzo Account and activate your card!
Customers who sign up for a Monzo Account will only be able to receive €25 for doing so provided:
You successfully open a Monzo Account and activate your card
You are a personal account holder and you have not already received €25 for opening a personal account and activating your card.
You are a business account holder and you have not already received €25 for opening a business account and activating your card.
If you hold both a business account and a personal account, the sum of the amounts credited to your accounts under this promotion will not be greater than €50.
This promotion will be open to Monzo customers who meet the eligibility criteria until February 28th 2026.
Business Account Twelve months free Pro or Team paid plans
Customers who sign up for a Monzo business account will be eligible to receive twelve months of free Pro and Team paid plans from the date business account customers activate their card.
This promotion will be open to new Monzo business account customers who open an account and who meet the eligibility criteria until 10 March 2026.
The small print 🔍
If you take advantage of any of the promotions listed above, Monzo will assume that you’ve read and agreed to these rules. These rules are designed to comply with the Advertising Standards Authority of Ireland code of conduct regarding running promotions and the Gambling Regulation Act, 2024. And so you know, we have the right to refuse to provide the promotion to anyone who’s breached these rules.
We’ll end or temporarily close the incentives/ promotions if we suspect any fraudulent, abusive or suspicious behaviour or any activity that contravenes the spirit or letter of these rules or applicable laws. We can also amend or add to these rules if necessary, with appropriate notice where required.
We’ll collect, store and process the data for everyone who enters the draws in line with our Privacy Notice and in accordance with relevant data protection legislation. And the last thing from us: Irish law applies to the prize draws and these rules. Anyone who enters it, submits to the exclusive jurisdiction of the Irish courts.
How to contact us 💬
You can contact us through the Monzo app. Email us at help@monzo.com. Phone us on our toll free local number 1800849291 from anywhere in Ireland. To call us from outside Ireland, the number is +35312337650. Or send a letter to: Monzo, Unit 1, Floor 4, One Central Plaza, Dame Street, Dublin 2, Ireland.