I didn't get my login email

If you've requested a login link but haven't received an email, there are a few things to check.

  • Wait a few minutes: The email is usually fast, but it can sometimes take a few minutes to arrive.

  • Check your spam folder: Be sure to check your spam or junk folders to see if the link was sent there.

  • Double check your email address: Make sure you entered the correct email address and that you're checking the right inbox.

If you still don't see the email after trying these steps, you can email us at help@monzo.com and we'll look into it for you.

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We use 4 types of cookie. You can choose which cookies you're happy for us to use. For more detail, and a list of the cookies we use, see the Monzo cookie policy.