Your new Monzo account
Welcome to Monzo! Here's what you need to know to get started with your new account.
Adding money to your account
You can add money using a debit card or by transferring money from another bank account.
Using your card before it arrives
You may be able to use your new Monzo card to make online payments before your physical card arrives.
To check if this is available:
Open the Monzo app.
Go to Home > Card.
Look for Reveal under Card details.
If it's available for your new card, tap Reveal and follow the verification steps.
You'll then be able to see your card number, expiry date and CVC to make online payments.
You can also add your card to Apple Pay or Google Pay if the app shows that option.
If you can't see Reveal, you won't be able to use your new card details online before it arrives. You'll need to wait for your physical card or use another available payment method.
Activating your physical card
Once your card arrives:
Open the Monzo app.
Go to Home > Card.
Tap Activate new card.
Follow the instructions on your device to activate your card.
Only activate your physical card once you've received it, even if you've already been using your card details online.
Finding your PIN
You can check your PIN from your Home screen.
The app will ask you to verify your identity using your CVC. If you don't have your card, select I don't have my card with me and follow the selfie video verification steps.
Finding your account details
To find your IBAN:
Go to your Home screen.
Tap the three dots at the bottom right of your card.
Select Manage Account.
Setting up Direct Debits
You can set up Direct Debits by giving your IBAN to the company you want to pay.