HelpPayments: TroubleshootingMy standing order failed

My standing order failed

If a standing order fails, the most common reason is there wasn’t enough money in your account. It won’t automatically go through if you add money, so you’ll need to make a one-off bank transfer instead.

If you’re sure you had enough money but the standing order still didn’t go through, get in touch and we’ll take a closer look.

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